Reference

Our Legal Terms for Account Holders in Indonesia

These legal terms govern how your agm66 account operates — covering your rights, our obligations, and how we handle account data, transactions via DANA, OVO, or GoPay, and service access. Availability depends on local law and is only extended to eligible regions where permitted.

Account TermsUser RightsDANA, OVO, GoPay PolicyData HandlingJurisdiction Notice
agm66 Our Legal Terms for Account Holders in Indonesia
HOW WE HANDLE DATA

Data, Security and Your Account Rights

We take how we handle your account information seriously. Whether you are in Jakarta managing a football bet or accessing the casino lobby from another region, the same data practices apply across your entire session history and wallet records.

Data Storage and Retention

We retain your account data for as long as your account is active and for a period afterward as required by applicable law. You may request a summary of stored data at any time through our support channels.

Cookies and Session Tracking

We use session cookies to keep your account logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security Practices

Your account is protected by a verified login flow that includes OTP confirmation at critical steps — including withdrawal requests to DANA, OVO, or GoPay — so no payout leaves without your active approval.

Requesting Changes or Deletion

To update personal details or request account closure and data deletion, contact support with your account email. We process confirmed requests within the timeframe set by applicable policy.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about our terms, want to request a copy of data we hold on your account, or need to dispute a transaction processed through your e-wallet, our support team handles legal enquiries directly. Reach us through the channels below and quote your registered account email so we can locate your records without delay.

Team online

Live Chat

Open the chat icon from any page on agm66. Identify your query as a legal or account-policy matter and our team will route it to the right desk.

Email Support

Send your legal or policy enquiry to our support email. Include your registered name and the wallet type — DANA, OVO, or GoPay — used on the account for faster verification.

Account Help Centre

Log into your account and use the Help section to submit a formal policy request. This creates a case reference we can track end-to-end for you.

Frequently Asked Legal Questions

These are the legal questions we hear most from account holders in Indonesia. If your question is not covered here, our support team can address it directly through live chat or email.

Access and eligibility depend on local law. Our terms apply where use of the platform is permitted under applicable local regulations in your region.

Yes. Submit a data access request through our Help Centre or via email, including your registered account details. We will respond with a summary of stored information within the applicable timeframe.

Wallet data linked to your account — DANA, OVO, or GoPay — is retained only as long as required by law after closure, then removed from active records following our standard data deletion process.

We notify you through your registered contact channel when material changes are made. Continuing to use your account after that notification means you accept the revised terms.

Open a case through the Help Centre or contact support via live chat, quoting your case details and the wallet type used. Our team reviews disputes and responds with a formal outcome.

Our terms specify that account registration is restricted to adults. Age eligibility criteria are defined in the full terms and aligned with applicable local law in eligible regions.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.