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How agm66 Handles Your Personal Information

Your account data and payment details — including information connected to DANA, OVO, and GoPay transactions — are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account Data ProtectionCookie Policy ClarityDANA, OVO, GoPay Transaction PrivacyYour Right to Request AccessData Retention Explained
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agm66 How agm66 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Account security and data integrity sit at the core of how we run the platform. Every section below reflects a real operational practice — not a general statement — so you know exactly what standard applies to your information when you use agm66.

Account Security and Login Data

Your login credentials are stored using one-way encryption. We use OTP verification steps at login and for sensitive account changes, so no one can access your account without the code sent to your registered device.

Cookie Use and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how sections of the platform are used. You can adjust cookie preferences in your browser settings at any time without affecting account access.

Payment Data Retention

Records of DANA, OVO, and GoPay transactions are retained for as long as required by applicable financial regulations. We do not store full payment credentials — only transaction references needed for dispute resolution and account history.

Who to Contact and How to Request Changes

To update personal details, withdraw consent, or request deletion of your data, start a chat or email us from the address in your account settings. We verify your identity before processing any change to protect your account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is being used, our support team handles privacy requests directly. You can reach us through live chat inside your account, by email via the contact address listed in your account settings, or through the help centre accessible from the main menu. We aim to respond to all data-related requests within a reasonable timeframe and will confirm receipt of your request when it is logged.

Team online

Live Chat Support

Open your account dashboard and start a live chat session. Our support team can log a privacy request, confirm your identity, and escalate to our data team.

Email Request

Send your privacy request to the email address shown in your account settings page. Include your registered contact detail so we can verify ownership before processing.

Help Centre

Access the help centre from the main menu. The privacy section lists the steps for data access requests, correction requests, and how to withdraw marketing consent.

Common Questions About Your Privacy at agm66

These are the questions we hear most often about data, account privacy and your rights. If something isn't covered here, our support team can help through live chat or email.

We collect your name, contact information, and the payment method you use — DANA, OVO, or GoPay. We also collect device and session data to keep your account secure and functioning correctly.

We retain only the transaction reference needed to track your deposit or withdrawal history. Full wallet credentials are never stored by us — they are handled directly by the respective payment processors.

Yes. Submit a data access request through live chat or the email address in your account settings. We verify your identity first, then provide a summary of the personal data we hold within a reasonable timeframe.

Contact support via live chat or email with a deletion request. Note that some data — such as transaction records — must be retained for a minimum period under applicable financial regulations before deletion can proceed.

We share data only with payment processors when you initiate a transaction and with service providers operating under strict data agreements. We do not sell your personal data to any outside party for marketing.

Open your account settings and adjust your communication preferences, or tell our support team during a live chat session. Withdrawal of consent for marketing does not affect your account access or transaction processing.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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